PRIVACY POLICY
Effective date: June 1, 2026 · Last updated: June 1, 2026
NorthLine AI ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our website and services.
Information We Collect
We collect information you provide directly to us, including when you book a discovery call, submit a contact form, or subscribe to communications. This includes your name, email address, phone number, and business information. We also collect information automatically when you use our website, such as your IP address, browser type, and pages visited, through standard web analytics tools.
How We Use Your Information
We use the information we collect to: schedule and conduct discovery calls; provide, maintain, and improve our services; send you operational communications related to our service; send marketing communications where you have given consent; analyze usage patterns to improve our website; and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.
Text Message Communications
By booking a call or requesting information through our website, you consent to receive text messages from NorthLine AI regarding your inquiry and our services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser settings. Disabling cookies may affect some features of our website.
Third-Party Services
We use select third-party services to operate our business, including scheduling tools (Calendly), analytics (Google Analytics), and communication platforms. These services may collect information subject to their own privacy policies. We only share information necessary for these services to function.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, contact us at the information below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at: NorthLine AI Email: hello@northlineai.com Atlantic Canada